Acceptable Use Policy

This document describes the obligations and liabilities that are part of owning your personal internet account. We hope to give you a clear guide of what to expect and how to behave. By using the SolutionPro Access Port, you agree to abide by the rules set forth below and by any other rules deemed necessary.

1. PRIVACY. SolutionPro has every intention to keep all aspects of your account private, but it is impossible for us to guarantee that any activity done while using our access service will be completely private. If you use data encryption you may possibly increase your degree of privacy. It is necessary for you to take personal responsibility for the privacy of your use of your account on the Internet, and to take any actions you deem necessary to protect your private information.

2. RESPONSIBILITY. You are personally responsible for all information or representations you make under your account. The choice of your password is part of this responsibility. Protect your account. Just like you would not let others knowingly mis-use your telephone, you are not authorized to share your SolutionPro Internet Access account with any others. Violators will have their access terminated without recourse.

3. ILLEGAL ACTIVITY. While using SolutionPro's Access Port, you may find opportunities to engage in unlawful actions. We cannot stop you from accessing data on remote sites all over the world, much like the telephone companies cannot prevent you from dialing any number in the world. If however, you are caught violating any local, state or federal law, you will have your account terminated without recourse.

4. PORNOGRAPHY. It is possible during your connection to the computer networks of the World Wide Web that you may encounter material deemed obscene or pornographic. It is possible for you to filter out, or NOT access those things which you might find offensive. Only you can determine your access and what is or is not objectionable material. Access to materials does not give you permission to own any material that is in violation of local, state or federal laws. This is especially applied to those materials such as pornographic pictures as defined under local, state or federal laws. You are hereby notified regarding access to so-called pornographic materials, and hereby agree to accept all responsibility regarding this matter.

5. NET ETIQUETTE. It is your responsibility to keep from offending others and to learn proper net etiquette. Severe violations of net etiquette can result in you and the system administration being flooded with mail in response from around the world. If you cause such a severe violation you may have your account terminated without recourse. Any complaints from other users will be dealt with on a case by case basis.

6. ADVERTISING. It is possible to create successful advertising on the Internet, but some ways are NOT permitted. You may NOT send unsolicited e-mail to users concerning your product unless you provide a working opt-out solution so that users can be removed from your list if they choose not to receive your material. You may NOT post messages in news groups that are not related to your product or service, for example posting to alt.apples about oranges.

7. USER AGE LIMITS. Users under the age of 18 may not access this service without the express permission of their parents or guardians.

8. ACCOUNT PAYMENT. Your account payment is due by the set date (set at the time you are entered into the system and able to log on to your account) of every billing cycle. Any account will be shut off after ten (10) days of non-payment status. All shut-offs will require a new set-up fee of $20.00 to reinstate their accounts. There will be a $20.00 returned check fee on all returned checks. The internet access account will be closed until all fees are paid in full. Outstanding account balances will be charged at the highest allowable interest rate under Idaho law. User agrees to and is responsible for all collection fees, if SolutionPro must seek collection from user on said account. A 30 day notice is required for account closure. To make changes on your account requires a 15 day prior notice. We reserve the express right to refuse service or cancel service to anyone with or without reason.

9. USER AGREEMENT. I am responsible for what happens with my SolutionPro account for Internet Access Service. I hold SolutionPro, its Owner, contractors and employees without harm for any activities in connection with the use of my account. I understand that this service account can potentially access the items described above. I understand that it is my responsibility to censor and regulate the access to computer data available to my child or any other children through the access of my Internet account. I agree that it is not the responsibility of SolutionPro, its owner, contractors or employees.

10. TOTAL AGREEMENT. I/we understand that SolutionPro has no control over the content of the information available on the Internet or the World Wide Web. I/we also understand that due to the nature of electrical and electronic equipment with which the Web functions, SolutionPro cannot guarantee access to any service at any time. SolutionPro agrees to maintain its access to the Internet to the best of its abilities, but has no control over other servers or power suppliers. SolutionPro reserves the right to review at any time and maintain the right to retain exclusive control of all materials available over its server networks and equipment and may remove any material deemed unacceptable according to any current legal and/or social standard. The term of this agreement shall be for one year, and shall be automatically extended for one year unless either party notify the other in writing with a 30 day minimum notice of termination. I have read and agree to the terms on the front and back of this form.

Rights and Obligations of Customer
SolutionPro has setup this AUP to protect ourselves and our clients. As a SolutionPro client or system user, you are responsible for reading, understanding and following these policies and should accept the responsibility of reporting any abuse you suspect or witness to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or use this form. If you do not agree with these policies please contact us immediately to cancel your service with us.

These policies are in addition to any and all agreed upon terms set forth between SolutionPro and our clients in any contracts that may have been signed by both parties.

Limitations
These policies represents guidelines for the acceptable use of the SolutionPro services for data communications. It is intended to be applicable only to the use of SolutionPro's networks and computer systems.

In such instances where data communications leave SolutionPro's network and are carried by other networks or the Internet, the acceptable use policies of other networks are applicable, and must be respected.

SolutionPro shall assume no responsibility for any of our clients actions, nor the actions of persons accessing our network or computer systems from outside our organization.

Acceptable Uses
All items covered/mentioned under this section, "Acceptable Uses", of SolutionPro's AUP shall NOT include any and all activity that is considered illegal as governed by the laws of the United States of America and/or the State of Idaho.

    * Websites - Acceptable use of websites on SolutionPro's network or computer systems shall include the use for personal, commercial, or other advertising, display or promotion of any material as long as it does not interfere with the services, network, or computer systems owned and operated by SolutionPro or other organizations and as long as any information you make available is true and not misleading. As a client you are allowed to rent advertising space in the form of banner advertisements, limited to a maximum of one banner per web page, but not resale of your website space to another organization.
    * FTP Space - Acceptable use of FTP space on SolutionPro's networks and computer systems shall include the use for transfer by our clients TO and FROM our computer systems electronic media for placement on the Clients Website or FTP Space for download by them or other persons through the Internet as long as any information you make available is true and not misleading.
    * Email - Acceptable use of the SolutionPro's networks and computer systems for the transmittal of electronic mail shall include for commercial or private use for the normal communication of ideas, information, correspondence, and data transmittal.

Unacceptable Uses

    * All items covered/mentioned under this section, "Unacceptable Uses", of SolutionPro's AUP shall include any and all activity that is considered illegal as governed by the laws of the United States of America and/or the State of Idaho.
    * Websites - Unacceptable uses of websites on SolutionPro's network or computer systems shall include the display of any and all material in any form containing any of the following:
    * Anything that is in direct contradiction with any of SolutionPro's Acceptable Uses Policies.
    * Pornography.
    * Vulgar material as viewed by today's standards.
    * Any material that outlines or details how to perform any illegal activities.
    * Any material that could infringe on or disrupt the services of another organization.

FTP Space - Unacceptable uses of FTP Space on SolutionPro's network or computer systems shall include making available for download any of the following:

    * Anything that is in direct contradiction with any of SolutionPro's Acceptable Uses Policies.
    * Pornography.
    * Vulgar material as viewed by today's standards.
    * Any material that outlines or details how to perform any illegal activities.
    * Any material that could infringe on or disrupt the services of another organization.
    * Warez - Pirated software.
    * Other unacceptable uses shall include the attempt to gain illegal access to SolutionPro's network or computer systems in an attempt to disrupt service, hack, crack, or in any way attempt to access areas of the SolutionPro's network or computer systems where you are not normally allowed.
    * Email - Unacceptable uses of SolutionPro's network or computer systems for delivery of electronic mail shall include the sending of unsolicited bulk mail messages (junk mail or spam). This includes, but is not limited to, bulk-mailing of commercial advertising, and informational announcements. Such material may only be sent to those who have explicitly requested it. Harassment, whether through language, frequency, or size of messages. Forwarding or otherwise propagating chain letters, whether or not the recipient wishes to receive such mailings. Sending malicious email, including but not limited to "mail bombing" (flooding a user or site with very large or numerous pieces of email). Forging of e-mail header (envelope) information. Any attempt to forward mail through the SolutionPro's network or computer systems.
      SolutionPro does not allow forwarding of email through our systems. We also do not allow anonymous sending of email using our systems.

Miscellaneous

    * Performing any activity that could disrupt service in any way is not allowed.

Right of Refusal
Notwithstanding any other provision of these guidelines, SolutionPro reserves the right to decline to provide service to any user for any reason, including, but not limited to inappropriate postings, uploading and the inclusion of objectionable material in web pages.

If SolutionPro deems that the policies outlined above are not being followed, for any reason, we reserve the right to suspend service for at least one week, without refund of credit for such time of suspension and request that the problems be fixed. If at the end of a reasonable time of suspension the problem is not fixed satisfactorily by SolutionPro's judgment termination of the offending account will be IMMEDIATE, PERMANENT, and without refund.

Modifications to these policies
SolutionPro reserves the right to make modifications to any of these policies at any time without prior notification.

Complaints
... regarding the violation of any of the above conditions by any of SolutionPro's networking clients, should include notification to the SolutionPro Security/Abuse Response Team ( This e-mail address is being protected from spam bots, you need JavaScript enabled to view it )